The sector catalog adds context
These questions reflect sector-specific situations, while a concrete project can be paired with strategy, people, process, innovation, or another organizational challenge catalog.
Sector Applications · 30 projects
30 Collective Decidement Projects for Healthcare and Public Health
A collection of focused projects designed to bring together the knowledge of patients, caregivers, residents, professionals, and partners to improve health services and public health initiatives. Each project addresses one clearly defined organizational or system-level question—from needs and service pathways to coordination, prevention, workforce experience, and resilience. These projects do not replace individual medical diagnosis, treatment decisions, or clinical guidelines.
01
Patient, Caregiver, and Community Needs
01Which patient and community needs are not sufficiently recognized today?
Project task: Contribute ideas on health, information, and support needs that current services or initiatives do not yet recognize adequately.
Discuss this project →02Where do patient and caregiver expectations diverge most from their experience?
Project task: Contribute ideas on specific points of contact with the health system where the experience falls short of reasonable patient or caregiver expectations.
Discuss this project →03Which groups face the greatest difficulty obtaining understandable health information?
Project task: Contribute ideas on groups and situations where the language, format, channel, or timing of information makes it difficult to understand and use.
Discuss this project →04What most strengthens or undermines trust in health services?
Project task: Contribute ideas on communication, transparency, continuity, and organizational practices that build or reduce patient and community trust.
Discuss this project →05Which insights from patients and communities should better inform service improvement?
Project task: Contribute ideas on the lived experience and practical knowledge of patients, caregivers, and communities that could help set more relevant service improvement priorities.
Discuss this project →02
Service Pathways and Access
06Where is the patient pathway through the health system least clear?
Project task: Contribute ideas on stages where people find it difficult to understand where to go, what to expect, or what action to take next.
Discuss this project →07At which points in the service pathway do people most often wait, repeat steps, or disengage?
Project task: Contribute ideas on specific points in the service pathway and the organizational causes of delays, repeated work, or incomplete processes.
Discuss this project →08Which barriers most restrict access to health services?
Project task: Contribute ideas on geographic, physical, digital, language, information, scheduling, or other barriers encountered by different groups.
Discuss this project →09How can we strengthen continuity before, during, and after a visit?
Project task: Contribute ideas on information, follow-up, clear responsibilities, and next steps that could help people navigate the full service pathway more consistently.
Discuss this project →10Which improvements in access would create the greatest value first?
Project task: Contribute and explain ideas for changes that should be prioritized based on impact, feasibility, and value for groups facing the greatest barriers.
Discuss this project →03
Clinical Workflow and Cross-Institutional Coordination
11Where is important information most often lost between professionals, units, or institutions?
Project task: Contribute ideas on transition points where information needed for the work is delayed, becomes unclear, or fails to reach the right people.
Discuss this project →12Which service handoffs create the greatest continuity and safety risks?
Project task: Contribute ideas on organizational handoffs between teams or institutions that require clearer agreements and accountability.
Discuss this project →13Which recurring service-coordination situations need clearer roles and escalation paths?
Project task: Contribute ideas on organizational health-service coordination situations where it is unclear who decides, who advises, and when an issue moves to another level of responsibility.
Discuss this project →14How can services be better coordinated for people whose needs involve multiple institutions?
Project task: Contribute ideas on shared operating principles, points of contact, and information exchange that could strengthen coordination across health, social, and other services.
Discuss this project →15Which coordination problems most urgently require shared agreements?
Project task: Contribute ideas on recurring problems across teams or institutions and on shared working agreements that could reduce them.
Discuss this project →04
Prevention and Public Health
16Which preventable health challenges do communities consider most important?
Project task: Contribute ideas on challenges visible in communities, the circumstances surrounding them, and the groups for whom preventive attention is most relevant today.
Discuss this project →17Which groups are not being reached by current prevention initiatives?
Project task: Contribute ideas on underserved groups and the reasons information, programs, or invitations do not reach them or do not fit their circumstances.
Discuss this project →18What encourages or discourages participation in prevention programs?
Project task: Contribute ideas on trust, convenience, communication, cultural, and organizational factors that influence participation.
Discuss this project →19Which community partners and communication channels could extend the reach of prevention efforts?
Project task: Contribute ideas on trusted organizations, people, places, and channels through which public health initiatives could connect more effectively with residents.
Discuss this project →20Which community-proposed prevention measures should be prioritized?
Project task: Contribute and explain ideas for community-appropriate measures that can be assessed using available evidence, expected benefit, reach, and feasibility.
Discuss this project →05
Health Workforce Experience and Capabilities
21Which working conditions most support or hinder high-quality service delivery?
Project task: Contribute ideas on work design, workload, tools, environment, and leadership factors that have the greatest effect on day-to-day work.
Discuss this project →22Where does administrative burden take the most time away from patient and public health work?
Project task: Contribute ideas on duplicated, unclear, or disproportionately time-consuming activities that could be simplified while preserving essential requirements.
Discuss this project →23Which successful interprofessional collaboration practices should be strengthened?
Project task: Contribute ideas on specific collaborative practices that already help teams share knowledge, coordinate work, and solve problems.
Discuss this project →24Which capability gaps most constrain changes in services and public health initiatives?
Project task: Contribute ideas on gaps in professional, digital, collaborative, and change-management capabilities that should be addressed.
Discuss this project →25How can we make it safer for staff to raise concerns and propose solutions?
Project task: Contribute ideas on leadership, feedback, and teamwork practices that could help identify problems earlier and support open discussion of improvement opportunities.
Discuss this project →06
System Resilience and Improvement Priorities
26Which disruptions would most clearly expose vulnerabilities in our service system?
Project task: Contribute ideas on plausible operational, workforce, supply, technology, or information disruptions and their effect on service continuity.
Discuss this project →27Which critical services and processes most need stronger continuity arrangements?
Project task: Contribute ideas on services and processes whose interruption would have the greatest impact, and the organizational capabilities needed to sustain them.
Discuss this project →28Which dependencies on partners, suppliers, or technology are insufficiently understood?
Project task: Contribute ideas on external and internal dependencies whose disruption could affect services, data flows, or the organization's ability to operate.
Discuss this project →29Which early signals should we monitor to detect system strain in time?
Project task: Contribute ideas on quantitative and qualitative signals that could reveal declining access, workforce overload, or problems with service continuity or quality at an early stage.
Discuss this project →30Which three improvements to health services or the public health system should we prioritize?
Project task: Contribute and explain ideas for the most important improvements, considering impact, feasibility, equity, and long-term value.
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How many people take part?
The practical minimum for one problem area is eight participants with relevant knowledge. The method is most reliable with 15–20 or more people whose experience and expertise complement one another.
Which question should be addressed first?
In a short conversation, we can assess the situation, identify the right participant group, and determine how the project fits into a broader decision-making sequence.